Terms & Conditions

City Horse Tack
( Operated by We Four LLC )
EIN : 98-1908046

Thank you for shopping with City Horse Tack. We are committed to providing reliable shipping and clear delivery timelines for all our horse tack products. Please read our Shipping Policy carefully before placing an order.

Order Processing Time

All orders placed on cityhorsetack.com are processed after payment confirmation. As we work closely with our manufacturing and fulfillment partners, order preparation may take time to ensure quality standards are met.

• Order processing begins once payment is successfully received.

• Orders are not shipped on weekends or public holidays.

Shipping Time

Our standard shipping time is up to 30 days from the date of order confirmation.

This timeframe includes:

• Product handling and preparation

• Packaging and quality checks

• Transit time to the destination

Shipping times may vary depending on:

• Product availability

• Order quantity

• Destination country

• Customs clearance and local courier delays

Please note that shipping timelines are estimates and not guaranteed.

Shipping Coverage

City Horse Tack ships both domestically and internationally. International shipments may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.

Shipping Costs

Shipping costs are calculated at checkout based on:

• Order weight and size

• Shipping destination

• Selected shipping method

Any applicable shipping fees will be clearly displayed before order confirmation.

Order Tracking

Once your order has been shipped, tracking information will be provided via email (if available). Tracking updates depend on the carrier and destination.

Delays & Unforeseen Circumstances

City Horse Tack is not responsible for delays caused by:

• Customs inspections or clearance delays

• Weather conditions

• Courier service disruptions

• Incorrect or incomplete shipping addresses provided by the customer

Contact Us

If you have any questions regarding shipping or your order status, please contact us through our website:

Website: cityhorsetack.com

By placing an order with City Horse Tack, you agree to this Shipping Policy.

Shipping Policy

FAQs

How long is shipping?

Shipping takes about 30 days from order placement.

What is your return policy?

Returns are accepted within 14 days of delivery for a refund.

Who handles my order shipment?

We Four LLC manages your order through City Horse Tack, ensuring careful handling.

Can I track my package?

Yes, tracking details are emailed once shipped.

Are shipping fees included?

Shipping fees are calculated during checkout.

What products do you sell?

City Horse Tack offers a wide range of horse tack and related accessories.

Contact Us

Questions about shipping or returns? We're here to help.